Most organisations see their highest level of turnover in the first six months of a new role beginning, and the most within the first 90 days. Much of this high turnover can be attributed to a company’s lack of a good onboarding process.
A successful onboarding process sets up new recruits for long-term success, extends employee lifecycles and helps them feel comfortable in their new role as soon as possible.
What is onboarding
Onboarding is the term used to describe the process in which a new employee receives the necessary knowledge and skills to be an effective member of a business, it can be commonly referred to as an ‘induction’.
Onboarding should help new recruits to understand their roles and responsibilities, get comfortable with their new workplace, meet their colleagues and learn about company policies.
A good onboarding process should improve workforce management by ensuring new employees are as productive as possible in their new roles quickly.
Three elements of an onboarding process
- Workplace culture and business background
All new employees will need to learn and understand the background of the business. It is very common for new hires to have a range of new questions, such as where is the business going? Why and when do we want to get there? How do we do it? By providing answers to these questions, you can develop their involvement and commitment.
- People
Your role is to assist new employees to integrate with their new colleagues to allow them to become recognised and merge seamlessly into the business.
- Internal policies and documents
It is essential to cover the internal policies of your business in the onboarding process. From workplace safety to holiday policies every rule should be clearly understood before employees start their new role. This information should be provided easily and be able to be quickly accessed.
The benefits of a good onboarding process
- Word of mouth
Word spreads quickly, so it is common for new recruits to share their experience of an onboarding process – both good and bad – with their friends and family. Making a positive first impression, it will be much easier to attract the very best talent.
Employees who have a positive onboarding experience are more likely to become a long-term member of the business.
- Lower costs
The costs associated with a high turnover are extremely high, it’s estimated that losing one employee costs a business one and a half to two times the employees salary. Depending on the level of the role, the financial costs vary.
- Improved productivity
Getting new employees up to speed with the company’s culture and policies as soon as possible creates positive attitudes, giving them the motivation to be productive and engaged.
Onboarding technology with Wise
Wise provides innovative technology to companies that use drivers in their day to day operations – to save time, money and grow their business.
Through Wise’s onboarding technology, businesses are able to streamline their workforce and get their drivers out on the road as fast as possible.
The Wise Platform enables businesses to onboard drivers in as little as 10 minutes, through:
- Unlimited document storage – Each document and policy drivers have submitted and signed through their Wise drivers app is stored indefinitely on the Wise Platform, to be accessed whenever needed in instances such as requests from carriers or HMRC.
- Bespoke onboarding – We can customise your user onboarding journeys based on specific requirements your business needs for new recruits, such as defining steps, tasks and documents.
- Set jobs roles and employment journeys – Nearly all business consist of more than one role, whether you work with self-employed or employed drivers, Wise can collect specific evidence specifically for that role
We also have a mobile driver app, where drivers are able to submit and sign documents, policies and contracts digitally – no matter where they are!
We’re here to simplify the onboarding and driver management process. If you’re looking for more information, contact us here.
