How to access Digital GP through the Wise App

3 April, 2023

It can sometimes be difficult to get an appointment with a NHS GP, especially during the winter months and the flu/Covid season.  From now on, there’s no need to wait for same/next day, 24/7 phone and video appointments with GPs available for you and your immediate family. 

So, in the unfortunate event that you or a family member falls ill, you can book an online or phone appointment with one of our GPs at a time that suits you best.. This includes if you’re overseas and on holiday.

What’s included:

  • 24/7 access to professional doctors
  • Unlimited online eye screening (this does not replace an in-person eye examination)

How it benefits the driver:

  • Say goodbye to the 10-day wait – book a doctor’s appointment and be seen within 24 hours! Experience a fast healthcare service. A recent NHS report stated patients are waiting up to 10 days to see a doctor.
  • Gain access to a live booking system to book your appointments.
  • Receive your prescriptions without needing to go anywhere, through the next day delivery service available to your home or work address
  • Flexibility to choose the environment to have your appointment in, no need to take time off work and lose money
  • If you fall unwell and need time off work, we’ve got you covered. You can request a sick note and focus on recovery without any extra stress
  • If you need specialist care, you can request an open referral that can be used to see consultants in the NHS and privately
  • The service is available 7 days a week – available when it suits you best.

How to redeem:

It takes just a couple of minutes to book an online GP appointment:

  • In the Wise app, head to the ‘benefits’ tab
  • Click this and it will take you to a third party site in your browser, where you will need to register
  • Once registered you will be sent an email with your access code and invitation to download the 360 wellbeing app.
  • Open your Wise app and click on the Digital GP tile 
  • Click on the Online Appointment button
  • Create an account with Health Hero (if you haven’t already done so)

Once you’ve followed these simple steps, you can book a GP appointment at a time that’s convenient for you.  You only need to register once, every other time you can head directly to the 360 wellbeing app.

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