How to attract new clients to your delivery business - withwise

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How to attract new clients to your delivery business

The rapid increase in the eCommerce and online shopping markets has skyrocketed the demand for courier services. According to Statista, revenue in the eCommerce market is projected to reach US £132.35 billion in 2023. This is great news for courier companies with a business set up and those starting out a new one. 

To stay ahead of the competition, it’s crucial for delivery businesses to always attract new clients.

Four strategies that can help you attract clients to your delivery business

Advertising your courier business isn’t just about spending an excessive amount of money. You must create content that your target audience finds useful and interesting if you want to get a return on your resources and efforts.

1. Social Media Marketing

In today’s digital age, having a strong online presence is key for any delivery business. Before planning and executing any social media marketing ideas, it is important to clarify things like:

  • SWOT analysis of your courier business
  • Identify competitors
  • Understand your target audience
  • Messages you wish to communicate

Social media platforms you can use:

  • Facebook – Facebook hosts over 2.98 billion users every month, according to Statista, making it a great platform to connect your courier business with new clients.
  • Instagram – With its visual nature and large user base, Instagram offers opportunities to showcase your courier services, engage with potential clients, and build brand awareness.
  • LinkedIn – LinkedIn can be a powerful platform for delivery businesses to attract new clients, especially if your target audience consists of professionals or businesses.
  • Twitter – Due to the nature of the platform, it can be an excellent platform for delivery businesses to engage with their audience and build brand awareness.

2. Email Marketing

Email marketing can be a powerful tool for delivery businesses to attract new clients. It allows you to communicate directly with potential clients, build brand awareness, and showcase your courier services. 

Emails are one of the best types of actionable marketing, provided there is a well-formulated plan. Email marketing allows you to customise and segment your audiences, allowing you to provide a personal touch as you address the preferences of different types of clients.

3. Print Marketing

Print marketing is a valuable asset to attract new clients to your courier business, even with all the technological advancements in today’s world. It offers a tangible and targeted approach to reaching new clients.

Types of print marketing to use to promote your courier services:

  • Vehicle branding
  • Billboards & Outdoor Advertising
  • Event Sponsorship
  • Direct mail campaigns

4. Website & Blogging

A well-designed website and strategic blogging can be powerful tools for attracting new clients to your delivery business. Most people use Google to search for the websites of courier companies they would like to work with to find out more information about their brand.

You can attract people to your business delivery service through landing pages and other content.

Not only that, but you can also post blogs related to the courier industry. It is important to make sure your blogs address your customer’s needs and provide a solution to their delivery-related issues. You could use your blog to showcase stories and testimonials from satisfied logistics clients. Sharing case studies of challenging deliveries you successfully completed or feature testimonials that highlight the positive experiences of your clients. These real-life examples help build trust and credibility, persuading potential clients to choose your delivery business.


Finding clients for your delivery business requires thoughtful planning and execution of strategies. It is crucial that you continually monitor and evaluate your efforts to attract new clients, working out what is best for your courier firm.

A word from the Wise.

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