Non-emergency patient transport (NEPTs) is a service provided to patients who have specific medical needs and are attending healthcare services.
For example, if a person struggles to walk or needs extra support during their journey due to a medical condition.
Most individuals attending healthcare appointments or using healthcare services are expected to arrange their own transportation to and from
How do NEPTs services work?
NEPTs drivers pick up patients at their home address and take them to their medical appointments. These drivers are trained to help patients into vehicles and assist with their medical equipment such as wheelchairs, walkers, crutches etc.
Types of NEPT vehicles
- Ambulatory transport – These types of vehicles are for passengers who don’t need any type of medical equipment.
- Wheelchair transport – These types of vehicles have lifts to support patients using wheelchairs, with lifts to get the wheelchair in and out.
- Stretcher medical transport – This vehicle supports patients that are bedridden, and can no longer sit upright to require regular transportation.
- Courier service transport – These vehicles are for transportation of human blood, organs, and other medical facility to another
How Wise supports Non-emergency Medical Transport
Wise is a market-leading onboarding, payments and compliance platform that provides software and services to businesses that use drivers.
If you are a business in the NEPTS industry and need support with the following:
- Onboarding your drivers
- Paying your drivers
- Compliance
Get in touch with us!