Why is compliance important in the last-mile sector?

To outline responsibilities and expectations of self-employed drivers
To safeguard against legal complications
Having correct and up-to-date driver documents securely stored is far more than an administrative task—it’s a shield against potential risks. Ensuring that licences, evidences, and other relevant paperwork are not only accurate but also readily accessible forms a protective barrier that reduces the chances of any issues arising. Compliance in this field translates to safety, as drivers with valid licences and the necessary documents are better equipped to navigate the roads responsibly. Furthermore, this safeguards against legal complications, preventing penalties that could arise from working with self-employed drivers without appropriate documentation.
To prevent penalties from carriers or HMRC
Maintaining vigilance over expiring evidences and documents is a necessity. This proactive approach prevents disruptions that could ripple across the delivery network. By ensuring that drivers’ documents are up-to-date and in good standing, courier companies prevent potential roadblocks that could arise from their carriers or HMRC.
To build relationships
Carriers play a pivotal role in executing last-mile deliveries efficiently. Complying with carrier regulations ensures a smooth partnership, as carriers often impose specific rules and requirements to work with them, ensuring safe deliveries. This often includes conducting background checks on drivers, confirming their right to work, and requesting that drivers present a valid driving licence, to name a few. Failing to uphold compliance can lead to a tarnished reputation for your courier business and strained relationships with carriers.