The delivery industry is constantly changing, driven by evolving consumer habits and technological advancements. Here are some key trends that will shape the delivery sector in 2023:
1. Increased demand for same-day and next-day delivery
Due to advancements in technology, consumers are increasingly expecting faster and more efficient delivery options. Due to the rising demand, several courier services now provide same-day and next-day delivery in order to remain competitive.
According to a survey done by McKinsey, in Germany, France, Sweden, and the UK, 50% of respondents were willing to pay approximately 10% of the purchase price to have their products delivered on the same day.
2. Expansion of delivery partnerships
To give customers more streamlined options, businesses are collaborating more frequently with courier services. For example, supermarkets and convenience stores are partnering with delivery companies to offer same-day delivery of orders.
3. Contactless Delivery
The coronavirus pandemic has pushed forward the development of contactless delivery services, with several e-commerce businesses offering no-contact delivery options to ensure the safety of their consumers and delivery drivers.
According to a Shopify report in 2022, 35% of consumers chose shipping options like contactless delivery or click-a
4. Increased focus on sustainability
Natural energy sources are far better for the environment than fossil fuels for producing electricity. Currently, renewable energy sources like solar panels and wind turbines provide 40.2% of the UK’s electricity needs. As traditional vehicles contribute to pollution, greener alternatives need to be developed.
Electric vehicles work much the same as traditional ones. However, customers must locate an electric charging station rather than going to a petrol station. Electric vehicles are significantly more expensive than conventional automobiles due to the technology required to make them function.
Consumers are becoming more environmentally conscious, and this has led to an increased focus on sustainability in the delivery business market. Many courier companies are looking to reduce their carbon footprint by using electric vehicles to make deliveries.
Onboard new drivers with Wise
The Wise platform can help delivery business owners as the industry continues to change by providing an efficient end-to-end digital onboarding platform to help onboard and manage self-employed drivers in one place, covering everything from accountancy, to compliance, audits, and payments.
