Privacy Policy | Wise

Privacy Policy

This privacy policy applies between you, the User of this App and WITH WISE LIMITED, the owner and provider of this App. WITH WISE LIMITED takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the App. 

Please read this privacy policy carefully

Definitions and interpretation 

  1. In this privacy policy, the following definitions are used: 


collectively all information that you submit to WITH WISE  LIMITED via the App either directly or via your engager/main contractor. This definition incorporates, where applicable, the  definitions provided in the Data Protection Laws;

Data Protection Laws 

any applicable law relating to the processing of personal data,  including but not limited to the Directive 96/46/EC (Data  Protection Directive) or the GDPR, and any national  implementing laws, regulations and secondary legislation, for as  long as the GDPR is effective in the UK;


the General Data Protection Regulation (EU) 2016/679;


LIMITED, we or us

WITH WISE LIMITED, a company incorporated in England  and Wales with registered number 12377046 whose registered  office is at 1-2 Hatfields, Waterloo, London, SE1 9PG

User or you 

any third party that accesses the Website or App and is not either  (i) employed by WITH WISE LIMITED and acting in the  course of their employment or (ii) engaged as a consultant or  otherwise providing services to WITH WISE LIMITED and  accessing the Website in connection with the provision of such  services; and

App / Website 

the app & website that you are currently using,,  and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. In this privacy policy, unless the context requires a different interpretation:
  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or  appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships; d. “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it; f., the headings and sub-headings do not form part of this privacy policy. 

Scope of this privacy policy 

  1. This privacy policy applies only to the actions of WITH WISE LIMITED and Users with respect to this  Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites. 
  2. For purposes of the applicable Data Protection Laws, WITH WISE LIMITED is the “data controller”.  This means that WITH WISE LIMITED determines the purposes for which and the manner in which your Data is processed. 

Data collected 

  1. We may collect the following Data, which includes personal Data, from you: 
  • name; 
  • contact Information such as email addresses and telephone numbers; 
  • information used in the course of self-employment such as national insurance number, unique tax  reference, driving licence information and photograph copies, right-to-work information including  residential status and evidence such as passport or driving licence copies; 
  • payment information such as bank account name, bank account number and bank sort code; 
  • company information such as company name, company type and company bank account  information; 

in each case, in accordance with this privacy policy.

How we collect Data 

  1. We collect Data in the following ways: 
  • data is given to us by you; and 
  • data is given to us by your engager; and 
  • data is collected by your accountant; and 
  • data is collected by our third-party partners and supplied back to us; and 
  • data is collected automatically. 

Data that is given to us by you

  1. WITH WISE LIMITED will collect your Data in a number of ways, for example
  • when you contact us through the Website, by telephone, post, e-mail or through any other means;
  • when you elect to receive marketing communications from us; 
  • when you use our services; 
  • when you use the mobile application and enter information directly into the application 
  • when you interact with a company for the provision of your services as a self-employed  subcontractor and they upload information into the wise application on your behalf 

in each case, in accordance with this privacy policy. 

Data that is collected automatically 

  1. To the extent that you access the app, we will collect your Data automatically, for example: 
  • we automatically collect some information about your visit to the app. This information helps us to make improvements to app content and navigation and includes your IP address, the date, times and frequency with which you access the app and the way you use and interact with its content. 

Our use of Data 

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for  the following reasons: 
  • for us to carry out a contract with you, such as a contract to purchase a product or use our service;  
  • so that we can comply with our legal obligations, and/or cooperate with regulators and other  authorities; or 

in each case, in accordance with this privacy policy. 

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below). 

Who we share Data with 

  1. We may share your Data with the following groups of people for the following reasons: 
  • our employees, agents and/or professional advisors – To contact you in relation to services provided  by With Wise Limited; 
  • Relevant third parties to provide services to support With Wise services. All third-parties processing data on behalf of With Wise will be bound to the requirements of our data processing agreement. 
  • our partners and affiliates – to contact you in relation to optional services With Wise Limited feels  are suitable to you based on the information submitted by you 

in each case, in accordance with this privacy policy.

Keeping Data secure 

  1. We will use technical and organisational measures to safeguard your Data, for example: a. access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers. 
  • Any data shared with third-parties as part of our service will be done so with third-parties under a  data processing agreement, ensuring your data is always protected. 

13. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: 

14. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses. 

Data retention 

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. 
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. 

Your rights 

  1. You have the following rights in relation to your Data: 
  • Right to access – the right to request (i) copies of the information we hold about you at any time, or  (ii) that we modify, update or delete such information. If we provide you with access to the  information we hold about you, we will not charge you for this, unless your request is “manifestly  unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. 
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. c. Right to erase – the right to request that we delete or remove your Data from our systems. 
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. 
  • Right to data portability – the right to request that we move, copy or transfer your Data. 
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. 

18. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address:

19. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us,  you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the  Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at

20. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. 

Links to other websites 

  1. This app may, from time to time, provide links to other websites or applications. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. 

Changes of business ownership and control 

  1. WITH WISE LIMITED may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of WITH WISE LIMITED. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us. 
  2. We may also disclose Data to a prospective purchaser of our business or any part of it. 24. In the above instances, we will take steps with the aim of ensuring your privacy is protected. 


  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. 
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required,  be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. 
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and  Welsh courts. 

Changes to this privacy policy 

  1. WITH WISE LIMITED reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the app and will also be available via the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website or application following the alterations. You may contact WITH WISE  LIMITED by email at