Updating your details
in the Wise app
We Improve Self Employment Onboarding Payments Compliance Retention
Did you know? You can update your personal information such as your address, national insurance number, payment details and more directly via the Wise app. There is no need to contact your main contractor or Wise!
Updating your address in the Wise app is easy. When you log in, tap on your profile picture in the bottom centre of the screen then navigate to personal details. From there you can either scroll to the address you need to update or scroll to the bottom to add a new address. Once your done, tap save!
From the home screen, tap on your profile picture and the from there jus ttap payment details. Simply update the information and save!
To submit your UTR number, simply login to the Wise app, tap on your profile picture to open up your account details, and select ‘VAT details’. Here, you should find the field called ‘Unique Tax Reference’ (UTR).
You can submit your National Insurance number in the personal details section of the Wise app. Just tap your profile picture.
Accessing your profile
Please be aware: Changes could take up to 2 days to complete.
If you need any support have any questions or wish to report a bug, please contact us using the details below:
- Email: email@example.com
- Phone: 0203 886 1373
Typical response times can vary up to 48 hours or 2 working days.