Payments Update: Knowledge Base Icon & Summaries | Wise

Payments Update: Knowledge Base Icon & Summaries

We’re pleased to share that we have now added the following updates

Knowledge Base Icon

Need help with Payments?
While on the pay run, you can now find a purple knowledge base icon in the top right hand corner to help you find answers to your questions with ease.

When you click this icon you will be taken directly to the Payments knowledge base which contains detailed explanations of each section of the payments system, from timelines to calculations and general questions.


After hearing your feedback, we have now introduced summaries before and after the payment has been made. When you click this button, it will download your summaries, making it easy for you to account that weeks pay run. 

If you ever need help with Wise Payments, please contact your Customer Success Manager or email

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