Yes, but you will need to be invited again by your main contractor. Please contact [email protected].

Yes – as long as your profile is active you will be able to sign in via your email.

All documents are available to download from the app so you would need to do so before offboarding. If you need help please email customer services [email protected] and a member of the the team will be able to help.

To offboard from the Wise app, please notify your main contractor who will be able to do this from their Wise Portal.

The Wise Invoicing & Securitax bundle is priced at £15.00 per week.

Please reach out to the Securitax Customer Service Team on +44 (0) 207 365 6113 or at [email protected]

The Wise Invoicing & Securitax Bundle provides you with a comprehensive set of features, including:

– Recieve weekly payments
– Ability to generate and send invoices
– Recieve payment amounts via text
– Dedicated accountant assigned to you
– xpert guidance on optimising tax deductions and expenses to maximise your earnings
– Hassle-free submission of tax returns and administration of quarterly VAT returns on your behalf

You can cash out your Beamin Boost on the 3rd Friday of every month. To be eligible for cashing out your Beamin Boost, you need to submit a cash-out request within the app before the sunday before the 3rd Friday.

The cost of Beamin is £20 per week + a one-time £50 joining fee which is taken from your flat rate
VAT benefit*. The £20 per week is only charged/invoiced if you have worked that week.

*If you do not have enough in your Flate Rate benefit to pay the weekly fee, it will be taken out your income. It is important to note, the joining fee is never taken directly from your incoome. If there is not enough Flat Rate benefit to cover the joining fee’ then Beamin take what there is to cover fee’ and the rest rolls over to the next pay run.

Beamin will always ensure that the driver has money put aside towards their VAT return before we attempt to deduct any fee’s

Please reach out to our Customer Service Team on 0121 368 7366 or at [email protected]

In order to qualify for the Beamin Boost, you have until the sunday before the 3rd friday off the month to request your boost cash out in app.

Beamin then process this payment in order for you to receive the payment in time for the 3rd friday.

Beamin boost offers an additional payout to all Beamin users, providing them with extra earnings. During the month leading up to Beamin boost day, users have the flexibility to choose the desired amount they wish to receive from their pot by accessing the app. On the designated Beamin boost day, which falls on the third Friday of every month, users will receive the cash-out amount, and their pot total will be updated accordingly within the app.

Beamin is a online digital accountancy hub, that helps you unlock the benefits of the governments Flat Rate VAT scheme and boost your income. Through your Beamin app, you are able have a clear overview on how much you’ve earned, how much you owe to HMRC and how much you are able to cash out on Beamin boost day!

Not only this, Beamin also takes care of your VAT returns, UTR registration, quarterely VAT returns and pays HMRC on your behalf.

To be eligible for Beamin, you must operate as a sole trader and either own, lease or rent your own van. At the moment, Beamin is only available to new self-employed drivers using Wise. However, there is plans in the near future to offer Beamin services to all self-employed drivers with Wise.

Yes, you will need to contact either your main contractor or our Customer Service Team on [email protected] to request this change.

If you earn below £250 we recommend that you chose our Invoicing & Accountancy Bundle to increase your earning potential. It is important to note that if you earn below £188 per week, we would advise that Wise is not suitable for you.

Beamin is a online digital accountancy hub, that helps you unlock the benefits of the governments Flat Rate VAT scheme and boost your income. Through your Beamin app, you are able have a clear overview on how much you’ve earned, how much you owe to HMRC and how much you are able to cash out on Beamin boost day!

Not only this, Beamin also takes care of your VAT returns, UTR registration, quarterely VAT returns and pays HMRC on your behalf.

Wise Invoicing is automatically included within the Beamin product, meaning Wise will raise your invoices on your behalf – you are able to see all this information within the Wise app.

Wise Invoicing costs £12.50 per week. Within this product, you will recieve weekly payments, recieve payment amounts via text and have your invoices raised on your behalf.

The cost of Beamin is £20 per week + a one-time £50 joining fee which is taken from your flat rate
VAT benefit*. The £20 per week is only charged/invoiced if you have worked that week.

*If you do not have enough in your Flate Rate benefit to pay the weekly fee, it will be taken out your income. It is important to note, the joining fee is never taken directly from your incoome. If there is not enough Flat Rate benefit to cover the joining fee’ then Beamin take what there is to cover fee’ and the rest rolls over to the next pay run.

Beamin will always ensure that the driver has money put aside towards their VAT return before we attempt to deduct any fee’s

Depending on the product chosen, Wise products range from £12.50 – £15.00 per week.

We ensure your data is kept safe with secure programming practices in our development team that are complimented by having regular penetration tests to ensure any vulnerabilities in our software are not only found but dealt with.

Not only this part of our certification with ISO means that we vet our people, policies and technology to ensure we can operate effectively and securely. ISO-27001 is an information security management framework to manage risk, cyber-resilience and operational excellence.

The Wise app is completely free to download. However, in order to use the app you must be using a Wise product, which range from £12.50 – £20 per week.

You can download the Wise app from either the Apple store or Google Play store. However, you need to be invited to the app by your main contractor to be able to access it.

To get your issue solved as quickly as possible, please contact your main contractor or fill out the driver form on our contact us page.

To get your issue solved as quickly as possible, please contact your main contractor or fill out the driver form on our contact us page.

After receiving an invitation from your main contractor, you will be sent an email that includes a download link for the app and an access code. This access code is required for entering the Wise app.

The Flat Rate VAT Scheme was introduced in 2002 as a way for small businesses to simplify VAT returns. This allows eligible self-employed drivers to charge VAT at the full rate while paying HMRC at a lower rate.

Through the invoicing and accountancy bundle, drivers are able to get access to a range of features that have all been specifically designed for self-employed drivers. For example: accountancy advice to help maximise your earnings, auto-generated invoices, access to high street discounts and even Digital GP services! Find out much more about all of the benefits available to Wise drivers, here.

No regardless of the Wise product you have chosen, you automatically get access to our entire range of perks within the Wise app.

As a self-employed driver with Wise, regardless of the product you choose, you will have access to a wide range of benefits:

Tax & Accountancy: Gain access to essential tools like invoicing and accountancy support, which take care of tasks such as VAT registration and tax returns on your behalf.

Enhanced Earnings: Eligible drivers have the opportunity to increase their earning potential by up to £30 per week through the Flat Rate VAT Scheme, which adds up to over £1,500 per year.

Van Assist: Enjoy the benefits of a membership scheme that provides 24/7 roadside phone assistance and quick replacement of your vehicle with a like-for-like replacement within just 2 hours.

Digital GP: Receive prompt GP appointments from a trusted partner within as little as 30 minutes, available from 8am to 8pm, 7 days a week, including free prescriptions.
24/7/365 Mental Health Support: Access unlimited free face-to-face or telephone counseling from therapists who are available round the clock, providing confidential mental health support.

Discounts: Take advantage of discounts offered through the Wise app, allowing you to save on your shopping with a selection of over 900+ brands.

You must be invited by your main contractor via email which will include your access code to the Wise app. If you think you should have been invited, but haven’t recieved an email, please reach out to your main contractor.

On the Wise system, all documents are signed and they are fully inducted before they’re asked to select a Securitax product. So you have everything you need and the driver has been educated of self-employment regardless of whether they select a product at all. If the driver is adamant they do not want to use Securitax, they should click “Not Sure” and someone from Securitax will call them to move them to “Active non-Securitax”.

There are a few potential reasons why your driver may be experiencing difficulties with their application. Have all their submitted evidence been approved? Have you marked them as ‘passed’ on their induction? It is crucial that all documents are signed by the driver and that the submitted evidence is approved by you for the driver to move forward in their application process. Ensuring these steps are completed will help resolve any issues and allow the driver to progress smoothly.

The system automatically generates and sends an invitation email to the driver, containing the registration link. If the driver has not received this email, please ensure that their correct email address has been entered. If the issue persists, you can provide the driver with their access code to download the app. The access code can be found on their profile page and consists of a six-digit code located below their name.

If the driver has not seen the Securitax video on the Wise app, then please point them towards this. If they still do not understand, they should click on “Not Sure” and someone from Securitax will give them a call. If the driver has selected a service, but is still unsure what they signed up for, then please ask them to call our customer services team on 01277 424423.

Yes, whilst we hope for the driver to be able to do this through their Wise application, for now, they will have to call a member of the Securitax Customer Services on 01277 424423 and they will help the driver with this.

No, the products offered by Wise are entirely optional. However, it is worth noting that over 90% of drivers choose to opt for these products due to the benefits they offer. By selecting a product, drivers can increase their earnings, automate the generation of invoices, and even gain access to attractive high street discounts. While the choice to utilise these products is up to the drivers, the majority find them advantageous for enhancing their income and overall experience.

If you need help using the Wise Portal, please reach out to your Customer Success Manager or Regional Account Manager. Alternatively, please email [email protected]

In our Wise Portal, we have developed a Knowledge Base that provides a comprehensive system demonstration and detailed instructions on how to use the portal. If further assistance is required, please don’t hesitate to contact your Customer Success Manager or Regional Account Manager.

Certainly! As part of your onboarding and system setup process, we highly recommend that you have virtual training session with a member of the Wise onboarding team. This session will provide you with a great understanding of how to effectively utilise the portal.

During your system set up process, your Customer Success Manager will create your account for you. They will ensure that all the necessary details are accurately set up according to your requirements. If any changes or modifications are needed, you can easily reach back out to them, they will be more than happy to assist you in making the necessary adjustments.

You will typically be introduced to our payments team a couple of weeks prior to your first payment through our platform. However, if you wish to get in touch with a member of the payments team before that time, you can visit the “Contacts” tab on our knowledge base and directly message our ‘Head Of Payments’. They will be happy to assist you with any inquiries or concerns you may have.

We ensure your data is kept safe with secure programming practices in our development team that are complimented by having regular penetration tests to ensure any vulnerabilities in our software are not only found but dealt with.

Not only this part of our certification with ISO means that we vet our people, policies and technology to ensure we can operate effectively and securely. ISO-27001 is an information security management framework to manage risk, cyber-resilience and operational excellence.

Yes, he Wise Platform offers the flexibility to grant access to multiple users with different roles:

1. Main Contractor Administrator – This user will have access to all areas of the system
2. Main Contractor Finance Operations – This user will have finance-related access.
3. Main Contractor POC (Point of Contact) – This is the same role as Main Contractor Administrator but for a specific depot or depots.

You can set these up yourself by clicking the cog icon then user management, or by speaking to your Customer Success Manager.

No to access the Wise Portal, please visit the following URL: https://mcp.withwise.com/

To get your issue solved as quickly as possible, please contact your Customer Success Manager or [email protected]

If by any chance your log in details don’t work, you can click ‘forgot password’ or contact [email protected].

A member of the Wise onboarding team will send you over your login details, via email, to be able to access the portal.

We understand that self-employed drivers often transition between different delivery businesses. With Wise, you can effortlessly add drivers to your system within 30 seconds, and removing inactive drivers is just as straightforward. In the event that a driver rejoins your company, a simple re-signing of the necessary documentation ensures that your business remains fully compliant, regardless of workforce changes. Our streamlined process facilitates seamless transitions and compliance management for your business.

Within the Wise app, drivers can work for as many different main contractors as they wish, onboarding with each of them digitally.

We help our clients effectively communicate with their drivers. Occasionally, our expert accountants at Securitax may need to get in touch with a driver about specific issues. Of course, the Wise Customer Services Team is also always available to help answer any queries from drivers.

We know that a large part of the UK’s last-mile delivery industry is made up of European drivers, and so we’ve built this into the Wise system’s setup. For instance, we can accept a European driving licence as part of our evidence process with the drivers; – in addition, the drivers are asked to submit their right-to-work code, work visa, or applicable permit.

We send notifications when documents are close to expiring. Your SLA is reissued to drivers every 10 months to reaffirm the self-employed relationship between them and your business.

DBS – TBC. background checks.
DVLA – no but you can upload van details.

Absolutely! We have an exciting range of upcoming features that will enhance the experience for both main contractors and drivers using Wise. These exciting additions are scheduled for release in the coming months, bringing even more value and convenience to our users. Stay tuned for these exciting updates!

The Wise platform is highly adaptable and can be customised to seamlessly fit the size and structure of your business. Whether you’ve got 30 drivers or 300 based across multiple depots, the system can support you in exactly the same way.

We offer multiple ways to enhance the self-employment experience for your drivers. Firstly, we facilitate a faster onboarding process for new drivers and provide them with exclusive high street discounts. Additionally, our products assist drivers with various aspects, including invoicing and accountancy, ultimately boosting their potential to earn more on a weekly basis.

No – the Wise platform is completely free to any delivery business, regardless of how many drivers you have.

We are constantly engaging with delivery business owners to identify areas where technology can assist in saving time, reducing costs, and alleviating stress. As part of this ongoing effort, Wise has dedicated significant resources to develop a scheduling tool. This tool will allow our main contractors to efficiently manage their workforce, schedule routes, and optimise driver capacity. Currently in the final stages of testing and feedback, we are thrilled to share further details on this feature with all our clients in the upcoming months.

Stay tuned for more information!

Yes, you can view the inactive drivers tab within the Wise portal

Yes, with just a simple click, you can effortlessly download all the documents and invoices submitted by drivers into an audit pack. This convenient feature allows you to access and gather the necessary files with ease, streamlining the auditing process.

No, using the Wise portal comes at no cost to you.

Unlimited amount of documents can be stored on the WIse platform at no extra cost.

Of course! As a Wise client, you have the opportunity to benefit from professional legal support, access to pre-designed contract templates, and even receive a complimentary review of your existing contracts and service level agreements (SLAs). This comprehensive support ensures that your business is fully compliant and adequately protected against potential employment status challenges.

Data protection is something we take extremely seriously and is a key part of how Wise works with both delivery businesses and self-employed drivers. When a new driver joins the Wise system, the terms and conditions clearly specify the parties with whom their data will be shared. Subsequently, drivers provide their consent for this data sharing arrangement with the company they are onboarding with. We are committed to maintaining the privacy and security of all user data within the agreed-upon guidelines. For more information please see our Privacy Policy.

Auditing is an essential part of the Wise platform. Using this system, you can effortlessly access an audit pack, which includes individual files for each driver. These files encompass all the necessary evidence and signed documentation for thorough record-keeping and reference purposes.

We understand that handling driver payments, route rates, and deductions can be a persistent challenge for delivery business owners. With Wise, you can simplify this process by managing all your payments through a user-friendly dashboard that allows real-time editing. Each week, you only need to make a single payment to Wise, and we take care of disbursing individual payments to drivers. They can conveniently track their upcoming payments through the Wise app, ensuring complete visibility and transparency.

As a part of the onboarding process, drivers will be required to download the Wise app once they receive an invitation.

Upon downloading the app, drivers will need to complete their personal and business information. Additionally, they will be asked to upload any necessary documents and evidence that you have specified for their onboarding.

Based on a recent survey, you can get drivers onboarded to Wise in no more than 30 minutes!

To onboard your drivers through Wise, your portal settings and onboarding process will be configured to suit your business by a member of Wise.

Once your portal is prepared for use, all you have to do is click the “add a new driver” button and provide their name, email address, and interview details. It’s a straightforward process!

After the driver has supplied all the necessary information, it is your responsibility to verify the authenticity of the provided details. Based on your assessment, you can either approve or decline their onboarding request.

Onboarding drivers through Wise is a quick and straightforward process. You can invite drivers to Wise through your portal.

After the driver has installed the Wise app, they will be prompted to provide their personal information such as name, telephone number, address, and other relevant details about their business, such as whether they operate as a sole trader or a limited company.

Once all the those steps are completed, drivers will be presented with a summary of pre-interview tasks tailored to your business’s requirements. These tasks may include, but are not limited to, uploading their driving license, proof of right to work, insurance documents, or vehicle details.

When the driver finishes their part of the onboarding process, the responsibility falls on you to verify and approve the uploaded documents. If everything is in order, confirming their onboarding is as simple as clicking a button.

Delivery businesses utilising the Wise onboarding and compliance platform have a competitive edge in recruiting self-employed delivery drivers. These businesses can provide a seamless digital onboarding process that can be completed within a short span of 30 minutes. Moreover, by opting for a Wise driver product, these drivers can enhance their earnings and gain access to professional accounting assistance and exclusive discounts from various major retailers.

Wise offers a cost-effective solution for delivery businesses seeking to manage and onboard their self-employed drivers efficiently. By utilising the Wise portal, you can:

– Streamline and simplify the onboarding process
– Significantly reduce administrative tasks
– Have constant access to expert legal advice from our compliance team
– Automate driver payments

With Wise, you can optimise your operations while minimising costs and ensuring compliance with ease.

Wise ensures the secure storage of all necessary documentation and paperwork that drivers are required to submit or sign digitally during their onboarding process. These documents are safely stored within the Wise platform and can be easily accessed and downloaded whenever needed, such as for upcoming audits.

We recognise the significance of maintaining compliance for carriers and HMRC at Wise. As you go through the onboarding process with us, we provide a complimentary Contract For Services Review to ensure that your business and drivers are compliant. Furthermore, all relevant documentation is securely stored within our platform, readily available for easy download in case of any audits. Should you require legal assistance relating to contract law or employment law, our dedicated legal team is on hand to support you at no additional cost.

Wise offers specific features that can support your efforts to recruit and retain drivers effectively. With Wise, you can streamline the onboarding process for new drivers, ensuring you have all the necessary documents and paperwork within 30 minutes. Additionally, Wise provides drivers with a range of attractive perks, including discounts, round-the-clock mental health support, access to a Digital GP, and valuable advice to help boost their take-home earnings.

With Wise, managing driver payments has never been easier. The Wise platform empowers you to have full control over driver payments, offering flexibility to initiate pay runs at your convenience and make necessary adjustments as required. Moreover, the Payments Portal provides a user-friendly interface for auditing and visibility from a carrier perspective, ensuring compliance and enabling you to stay on top of your payment processes.

Wise offer a free platform for businesses to help onboard, manage, and pay their self-employed drivers. Wise generates revenue by offering handy products such as accountancy and invoicing support to these self-employed drivers – but these are all completely optional for drivers.

Wise can save you valuable time every single week. Whether this is onboarding new drivers in as little as 30 minutes, taking all of the endless documentation and admin out of recruiting new drivers or just streamlining your weekly payments, this all adds up!

If you’re a delivery business owner, Wise can speed up and streamline your driver onboarding process. Through Wise, you can onboard new drivers in as little as 30 minutes, reduce admin and recruit new drivers easier than ever.