During your system set up process, your Customer Success Manager will create your account for you. They will ensure that all the necessary details are accurately set up according to your requirements. If any changes or modifications are needed, you can easily reach back out to them, they will be more than happy to assist you in making the necessary adjustments.
You will typically be introduced to our payments team a couple of weeks prior to your first payment through our platform. However, if you wish to get in touch with a member of the payments team before that time, you can visit the “Contacts” tab on our knowledge base and directly message our ‘Head Of Payments’. They will be happy to assist you with any inquiries or concerns you may have.