How to effectively manage peak period as a parcel delivery service - withwise

For Companies | For Drivers

How to effectively manage peak period as a parcel delivery service

Peak season for parcel delivery services is a time that must be prepared months in advance. This critical time of the year matches the sales peaks in-store and online that happen just before and during the end-of-year holidays.

The most significant events of peak season are:

  • Black Friday
  • Cyber Monday
  • Christmas

Due to the significant increase in the number of packages that must be delivered on these occasions, couriers are required to handle several million packages every day, several times a month.

So how can parcel delivery companies cope with peak periods while ensuring a quality logistics service?

1. Anticipate the quantities to be processed

By analysing the activity of previous peak seasons, couriers can begin to estimate the quantity of parcels they expect to handle this year. Although industry preparation is not uniform because not all courier services are equally impacted by peak season, they will all have to adjust to a fast and short-term pace without sacrificing their usual level of service quality.

2. Prepare drivers

As the number of parcels to be handled is much higher than usual, it is a necessity to strengthen your teams. Many delivery firms rely on self-employed drivers to ensure deliveries, especially in the last-mile industry. Therefore, it is mostly up to each firm to hire seasonal workers to manage the deliveries, but this recruitment must be planned in advance.

3. Automate tasks

To improve the work of operational teams, courier companies are increasingly opting to use technology to automate repetitive tasks. Through the use of tools such as Wise, the benefits are significant, saving many hours of manual labour and reducing the risk of human error.

4. Optimise delivery routes

During peak season, every minute and second counts! Couriers should look at ways to optimise their delivery routes to save time and money. Efficient delivery routes for drivers mean timely deliveries and, most importantly, happy customers.

Wise is here to help

Wise is an end-to-end onboarding and compliance platform that helps the last-mile delivery sector all throughout the year. Through Wise, you can onboard new drivers in up to 10 minutes, thats record-breaking time!

Be prepared for peak season by partnering with us. Get in touch to learn more.

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